Describe the pallet as it will travel
Measure the complete loaded pallet, including the base, wrapping and anything extending beyond its edges. Give length, width and height in centimetres and the gross weight in kilograms. For pallets with different sizes, add a separate line for each size.
Tell us what is inside, whether anything is fragile, whether the load is secure and if another pallet can safely go above it. A description such as “one pallet” is not enough to choose a vehicle or handling method.
Plan pallet delivery around your Solihull access
For Solihull town-centre freight, ask the receiving business whether the goods entrance is within the barrier-controlled High Street or Mell Square area. Confirm the authorised access window and who arranges admission before agreeing a delivery appointment. Supply the loaded dimensions and unloading equipment details, and establish a safe alternative if the vehicle cannot reach the premises directly.
Record length, width, height and gross weight in the packed condition. Confirm the vehicle approach, handling equipment and receiving arrangements at both ends independently.
- For Solihull High Street or Mell Square, establish access permission and the allowed vehicle window before arranging the handover.
- For pallet delivery, prepare: packed pallet dimensions; gross weight including pallet; loading at both addresses.
Collection and delivery need separate plans
A forklift at the collection warehouse does not solve unloading at a home address. Tell us about equipment at both ends and request a tail lift where needed. Equipment capacity and suitability must be confirmed for the actual load.
Do not assume pallet delivery includes carrying items indoors, upstairs or across gravel. Describe the surface, gradients and doorway access; agree the handover point before booking.
Your Solihull enquiry checklist
- For pallet delivery, have these details ready: packed pallet dimensions; gross weight including pallet; loading at both addresses.
- Give both full postcodes and identify the exact entrance and receiving point. B91 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.