Ask the seller the right questions
Check whether the price includes any packaging, whether the seller can help load and where the goods are held. A ground-floor garage collection is different from a heavy item upstairs.
Send an accurate goods description. Do not include account passwords, payment details or private marketplace messages in the enquiry.
Plan ebay freight collections around your Redditch access
For Redditch freight, ask the receiver for the industrial unit or service-yard entrance and any booking-in reference. Check the loading-bay surface, vehicle height clearance and whether a forklift is actually available for your load. Visitor parking and staff access instructions are not enough to plan a pallet delivery.
Obtain the seller or site operator’s release instructions and the equipment needed to load safely. Declare unusual contents, fragile parts and anything that cannot be stacked before suitability is assessed.
- Ask the property or shopping-centre operator for the correct service entrance and loading permission.
- For ebay freight collections, prepare: seller collection window; packed measurements; release contact.
Agree transport after the purchase checks
Freivio is a transport enquiry service, not an eBay partner or purchase-protection service. Check the item and seller independently.
Share both postcodes and any collection deadline. The seller’s available time and a confirmed transport booking must align.
Your Redditch enquiry checklist
- For ebay freight collections, have these details ready: seller collection window; packed measurements; release contact.
- Give both full postcodes and identify the exact entrance and receiving point. B97 is a location reference, not the whole service area.
- Explain any unresolved permission, timing or handling question before accepting a quote.
- Check the quote’s supplier, price, inclusions and booking terms before confirming.

